Relevance verified: 19/04/2026
Licence Information
This page sets out the legal and regulatory details relating to the operation of Caspero Casino, accessible at caspero-casino-uk.com. It is provided in the interests of transparency and to assist players in understanding the legal basis on which gambling services are made available through this platform.
Operator Details
Caspero Casino is owned and operated by NovaForge Ltd, a company incorporated under the laws of the Autonomous Island of Anjouan, Union of Comoros.
Registered company name: NovaForge Ltd Company registration number: 15684 Registered address: Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros Country of incorporation: Union of Comoros (Autonomous Island of Anjouan) Trading name: Caspero Casino Website: https://caspero-casino-uk.com Contact email: [email protected]
Gambling Licence
NovaForge Ltd holds a valid online gambling licence issued by the Anjouan Gaming Authority, the regulatory body responsible for licensing and supervising online gambling operations from the Autonomous Island of Anjouan, Union of Comoros.
Issuing authority: Anjouan Gaming Authority Licence number: RMI-GAM-903215-2023 Licence type: Online Gaming Licence (remote gambling) Licenced activities: Casino games, live dealer games, and sports betting Territory of service: International markets where the provision of such services is not prohibited under applicable local law
This licence authorises NovaForge Ltd to offer remote gambling services to eligible players in jurisdictions where access to offshore-licensed online gambling platforms is permitted. It is the sole responsibility of the player to verify that accessing online gambling services is lawful in their jurisdiction of residence before registering an account.
Age Restriction and Eligibility
Access to real-money gambling services at Caspero Casino is strictly restricted to individuals who are 18 years of age or older. No person under the age of 18 is permitted to register an account, make a deposit, or participate in any gambling activity on this platform.
Upon registration, and prior to the processing of any withdrawal request, players are required to complete an identity verification process confirming that they meet the minimum age requirement and satisfy all other eligibility conditions. Accounts where underage use is suspected will be suspended immediately pending investigation and, where confirmed, will be permanently closed.
We strongly encourage anyone who shares a device with minors to install appropriate parental control software to restrict access to gambling websites. Tools such as Gamban and Betblocker are available free of charge for this purpose.
Anti-Money Laundering and Know Your Customer Policy
NovaForge Ltd operates in accordance with internationally recognised standards for anti-money laundering (AML) and counter-terrorist financing (CTF). Our AML and KYC framework is embedded in all aspects of the platform’s operation and is designed to prevent the use of gambling services for illicit financial activity.
Know Your Customer (KYC) requirements
All players are required to verify their identity before withdrawals are processed. The standard verification documents required include:
- A government-issued photographic identity document (such as a passport or national identity card)
- Proof of residential address issued within the past three months (such as a utility bill or bank statement)
- Where applicable, documentation evidencing the source of funds or wealth used for gambling activity
Verification documents must be submitted through the secure document upload facility within the player’s account. NovaForge Ltd reserves the right to request additional documentation at any point during the player’s account lifecycle, and to restrict or suspend account functionality until satisfactory documentation has been provided.
Transaction monitoring
All financial transactions processed through Caspero Casino are subject to ongoing monitoring for patterns consistent with money laundering, structuring, fraud, or other illicit activity. Where a transaction or a pattern of behaviour raises reasonable suspicion, the relevant information will be escalated in accordance with applicable legal obligations.
Politically Exposed Persons (PEPs) and Sanctions
NovaForge Ltd applies enhanced due diligence procedures to individuals identified as Politically Exposed Persons or who appear on applicable international sanctions lists. Such individuals may be subject to additional verification requirements or restrictions on the use of the platform.
All financial information and identity documents provided are processed and retained in accordance with our Privacy Policy and applicable data protection standards.
Data Protection
NovaForge Ltd is committed to handling the personal data of its players with care, discretion, and in accordance with internationally recognised data protection principles.
Personal data collected during account registration and throughout the player relationship is used exclusively for the purposes of account management, identity verification, fraud prevention, regulatory compliance, customer support, and the improvement of platform services.
The technical and organisational security measures deployed by Caspero Casino include:
- 256-bit SSL (Secure Socket Layer) encryption applied to all data transmitted between the player’s device and the platform’s servers
- Secure storage of personal and financial data with access restricted to authorised personnel on a need-to-know basis
- Regular review of internal data handling procedures
- Payment processing handled via certified third-party payment service providers; full payment card numbers are not stored on the platform’s systems
Players have the right to request access to the personal data held about them, to request correction of inaccurate data, and to request deletion of their data in circumstances where retention is no longer necessary for a legitimate purpose. Such requests should be directed to [email protected].
Responsible Gambling
NovaForge Ltd recognises that gambling can cause harm when it is not approached with care. Caspero Casino provides a range of tools to assist players in managing their gambling activity responsibly. These tools are accessible at all times through the player account settings or upon request to the support team.
Available responsible gambling tools:
- Deposit limits – daily, weekly, and monthly caps on funds deposited
- Loss limits – maximum loss thresholds within a defined time period
- Session time limits – automatic logout after a specified period of play
- Reality check notifications – periodic reminders of time and money spent during a session
- Cooling-off periods – short-term account suspension ranging from 1 day to 6 weeks
- Self-exclusion – longer-term account suspension for a minimum period of 6 months, with the option to extend
Players who wish to self-exclude are encouraged to also register with GAMSTOP, the national self-exclusion scheme for Great Britain, which blocks access to all UKGC-licensed gambling websites and apps. GAMSTOP can be accessed at www.gamstop.co.uk.
Additional support and information on problem gambling is available from the following organisations:
- BeGambleAware: www.begambleaware.org | Helpline: 0808 8020 133
- GamCare: www.gamcare.org.uk | Helpline: 0808 8020 133
- Gambling Therapy: www.gamblingtherapy.org
- Gamblers Anonymous UK: www.gamblersanonymous.org.uk
For further information on our responsible gambling commitments and available tools, please visit our dedicated Responsible Gambling page.
Game Fairness
All games made available on the Caspero Casino platform are supplied by licensed and certified software providers. These providers are required to submit their gaming software to independent testing laboratories for fairness certification. Certified Random Number Generator (RNG) systems are used to ensure that game outcomes are unpredictable and cannot be manipulated.
Return to Player (RTP) percentages for individual games are determined by the software providers and are available within each game’s information panel.
Dispute Resolution
If you have a complaint or dispute relating to your account or the services provided by Caspero Casino, you are encouraged to raise the matter in the first instance with our customer support team:
Email: [email protected]
We aim to acknowledge all complaints within 24 hours and to provide a substantive response within five business days. Where a complaint involves a more complex matter, we will keep you informed of the progress of our investigation.
If you remain dissatisfied following the conclusion of our internal complaints process, you may seek to escalate the matter to an independent alternative dispute resolution (ADR) service. Details of the relevant ADR mechanism applicable to your account are set out in our Terms and Conditions.
Regulatory Transparency
The Anjouan Gaming Authority can be contacted for enquiries relating to the regulatory standing of NovaForge Ltd and the licence issued under number RMI-GAM-903215-2023.
Players who wish to verify the authenticity of the licence or raise a regulatory concern are entitled to do so directly with the issuing authority.
For information about gambling regulation in Great Britain, players may also consult the UK Gambling Commission at www.gamblingcommission.gov.uk.
Legal Disclaimer
The information contained on this page is provided for informational purposes only. It does not constitute legal advice. Players are solely responsible for ensuring that their use of online gambling services complies with the laws and regulations applicable in their country or region of residence. NovaForge Ltd accepts no liability for any consequences arising from a player’s access to the platform in a jurisdiction where such access is restricted or prohibited.